FAQ

• Cash on delivery (with an amount less than €1,999)
• Bank transfer
• Credit card
• PayPal
• In installments with Pagolight

For orders equal to or greater than €150 VAT excluded you will have free standard GLS shipping (2/5 working days)

For orders equal to or greater than €450 VAT excluded you will have free DHL express shipping (1/3 working days)

Only orders placed by 2pm will be processed the same day.

For exchanges and returns, shipping costs are borne by the customer.

Only intact items and in their original packaging are accepted.

The return must be made within 15 days from the date of delivery.

The refund takes place through a discount voucher equal to the amount of the returned product.

Absolutely yes, our basic courses are aimed specifically at those who have no experience!

We would like to reiterate that ours are private courses that aim to learn a specific technique.

If you wish to open a business you will need to obtain the health and hygiene certificate issued by the ASL or an accredited regional body.

Our kits provide you with everything you need to carry out an average of around 40 treatments.

You will be able to choose between different kits, the difference lies only in the type of dermograph (when necessary to carry out the treatment)

In addition to the in-person days (which vary according to the type of course) you will have several months of CraftMaster available, let's see what it is:

• Digital platform where the theoretical and practical part is reported
• Inside you will find the direct chat with your Master for any doubts or questions
• Levels: You will be taken step by step through practical levels until you obtain your Artist PhiAcademy logo and certificate

The Phi-Academy is present in 139 countries around the world, we are present throughout Italy, so we invite you to contact us to find out the next dates and places!

Absolutely not, during the live courses you will not have to use your kit but we will provide you with everything you need, including disposables!

Live course: To book your place you will only have to pay the deposit of €500 + VAT and the balance by the day of the course! Or discover our installment method here! Online course: Cash on delivery (with an amount less than €1,999), Bank transfer Card, PayPal, In installments with Pagolight (find out here )

Live course

• Day or days in the classroom with the relevant Master in which we will cover both theory and practice, you will be supported by the Master to carry out the complete work on a model.
• Complementary path on the Craft Master platform

Online course (reduced price)

• The kit will be sent directly to your home
• You will begin the journey through the CraftMaster platform
• When and if you want, by paying only the difference in price, you will take part in the classroom course!